Service Queue
Every issue 7-Eleven stores have raised on your route, with the clock that 7-Eleven sees. Acknowledge it, commit to a stop, and close it with evidence.
Open on my route
Issues raised by stores you service
Median time to acknowledge
Top quartile on this measure: 45m
Past due acknowledgement
Past 4 business hours since the store logged it
Schedule compliance
Expected stops made, on the day committed
My route · 5 stores
Truck icon marks a store with a delivery scheduled this week.
Each store carries a service cadence — twice weekly, weekly, every other week, or monthly. Expected stops come from it. 88 of 154 stores are committed to 2x weekly. Across the whole mix the route is landing 1 of 1.5 expected stops a week.
Missed stops, by day
A missed stop opens the day it happens, at the close of the store's business day — not in the monthly rollup.
- 4703376Tue Aug 18 stop, no check-in — yesterdayCadence 2x weekly · counts as a missed stop against schedule compliance until it closes
| Store | Issue | Logged | Clock | Commitment | Status | Action | |
|---|---|---|---|---|---|---|---|
4703376 Louisville, KY | Insufficient merchandising time No item — service issue | Aug 18, 4:00 PM 26h ago | Overdue 22h | — | Routed Escalated to your account team | ||
4703376 Louisville, KY | Stop not verified No item — scheduled stop with no check-in Counts as a missed stop against schedule compliance until it closes. | Aug 18, 10:00 PM 20h ago | Overdue 16h | — | Routed Escalated to area rep | ||
4705253 Louisville, KY | No order written Pepsi Zero 20oz | Aug 19, 8:15 AM 9h 45m ago | Overdue 5h 45m | — | Routed Escalated to area rep |
The acknowledgement window is 4 business hours, counted 6:00 AM – 10:00 PM store-local. Availability and product-condition issues verify on the store's next photo capture, not from this screen.