Execution Scorecard
How PepsiCo's facings are performing across 7-Eleven, from the enterprise down to the store, against the same numbers 7-Eleven manages by.
PepsiCo facings
Every 7-Eleven store PepsiCo services, whatever is selected below
Facing fill rate
78%
2 pts to all other vendors·12 pts to top quartile·top quartile 90%
Share of PepsiCo's facings holding the planned product across every capture in the range.
Planogram compliance
76%
2 pts to all other vendors·12 pts to top quartile·top quartile 88%
Facings matching the planogram on the latest capture.
Schedule compliance
71%
5 pts to all other vendors·22 pts to top quartile·top quartile 93%
Expected stops that happened, on the day committed.
Visit frequency
Stops made divided by stops expected.
On the committed day
Share of stops made that landed on the day committed. A stop that rolls a day still gets made, but the order was written against the original date.
Order deviation
26%
5 pts to all other vendors·18 pts to top quartile·top quartile 8%
Total distance from throughput, over-ordered and under-ordered summed.
Over-ordered
Above throughput. Spoilage and dead cold vault space.
Under-ordered
Below throughput. Sold out before the next stop.
Service exceptions
1.7
0.3 per 100 sw to all other vendors·1.2 per 100 sw to top quartile·top quartile 0.5
Service-behavior issues store managers logged: how your people do the work.
Insufficient merchandising time
Promotional materials not posted or removed
Back room left disorganized
Unprofessional conduct
Product damaged during service
Service behavior only. Inventory and ordering issues route the same way but are not counted here.
Loss Attribution
Where the sale was lost on PepsiCo’s facings, and who owns the fix.
- Ordering
- Delivery
- Stocking
- Attribution Pending
Facing fill rate lost
32.3 points
32.3 points of Facing Fill Rate lost — 711 facings — PepsiCo, month to date.
Detail and Attribution
Expand a stage for its failure modes, a mode for what you own and what 7-Eleven owns.
Ordering
The order was never written, or written short of what the store sells.
Delivery
The stop did not happen, or the truck came short of the order.
Stocking
Product was on site or sold through, and the facing was empty anyway.
Not restocked between deliveries. Velocity outran the restock cadence — the product was stocked correctly and sold through before the next scheduled service. It is counted in FFR points and facings like any other cause, and it never counts toward a compliance metric, ranking, or fee.
The largest attributable slice is Not stocked when delivered, 11.9 points of Facing Fill Rate across 262 facings — the action that addresses it is backroom sweep and restock.
Click a row in the table to open its backing records. Assumes complete delivery records and shift captures.
National performance
Click a zone to break it out and filter the list below.
7-Eleven National
12 zones · 12,765 stores
77%Facing Fill Rate
Planogram
75%
Stores
12,765
Schedule compliance
71%
Order deviation
26%
Service exceptions
1.7
What the numbers show
- Facing Fill Rate on PepsiCo facings is 78% in 7-Eleven's networkAll other vendors combined read 80% and the top quartile is 90%. Closing that is worth roughly 2 points of on-shelf availability.
- Schedule compliance 71% against the committed service daysStops happen 90% of the time, and 79% of those land on the day committed. A stop that rolls a day still gets made, but the order was written against the original date, so the shelf runs out first.
- Order deviation 26% away from throughputThat is the total distance from where the order should be, not a net. Over-ordering sits in the cold vault; under-ordering sells out before the next stop.
- 10 — Southwest is the weakest scope at 73% Facing Fill RatePlanogram compliance there reads 72% and service exceptions run 1.9 per 100 store-weeks.
Zone detail
10 — Southwest 1684 stores | 73% | 72% | 68% | 29% | 1.9 | |
19 — Midwest 1056 stores | 76% | 79% | 71% | 27% | 1.8 | |
32 — Great Lakes 582 stores | 77% | 75% | 69% | 27% | 1.8 | |
11 — California 1155 stores | 77% | 75% | 75% | 27% | 1.8 | |
12 — Pacific 1142 stores | 78% | 74% | 71% | 25% | 1.9 | |
14 — New England 1056 stores | 79% | 75% | 72% | 24% | 1.7 | |
17 — Florida 1143 stores | 79% | 77% | 73% | 26% | 1.5 | |
15 — Chesapeake 1142 stores | 80% | 78% | 74% | 24% | 1.4 | |
16 — Carolinas 1144 stores | 80% | 78% | 69% | 25% | 1.9 | |
18 — Gulf 1056 stores | 80% | 76% | 68% | 23% | 1.9 | |
35 — Union 462 stores | 80% | 74% | 72% | 24% | 1.7 | |
13 — Northeast 1143 stores | 81% | 79% | 75% | 24% | 1.4 |
Units and sales are month-to-date totals, August 1 through the 25th. Facing Fill Rate and compliance are averaged across every capture in the range.
Requests from 7-Eleven This Week
week of Aug 13–1912 signals, each one a record on your Service Queue — same records, one source.
Benchmarks are indexed across vendors in this category. No vendor sees another vendor's data.